To secure your appointment for head spa or beauty services, a $50 deposit is required at the time of booking. This amount will be applied toward the total cost of your service.

Deposits may be paid via credit/debit card, bank transfer, or in-store. Please note that your appointment is not confirmed until the deposit has been received.

We understand that plans can change. Should you need to reschedule, deposits are fully refundable or transferable with a minimum of 24 hours’ notice prior to your original appointment.

A courtesy reminder will be sent 24 hours before your appointment. If you wish to make changes, please let us know as early as possible, but no later than 24 hours in advance.

Cancellations or rescheduling within 24 hours of your appointment will result in the forfeiture of your deposit. This also applies to no-shows or last-minute changes of mind. However, we understand that unforeseen circumstances may arise, and we will always do our best to assist with rescheduling at our discretion.

All payments are non-refundable. This includes last-minute cancellations, no-shows, or dissatisfaction with services rendered. We take great care to ensure each service is delivered to the highest standard and appreciate your understanding.

To maintain a calm and relaxing environment for all guests, we kindly ask that children not accompany you to your appointment.

Single bookings may involve sharing the treatment room with other guests. If the room is not fully booked, you may enjoy it privately, though this cannot be guaranteed. Each bed is thoughtfully separated by a curtain to provide you with your own tranquil space.

For couple head spa bookings, a private room can be arranged upon request. If no request is made, please note the room may be shared with other guests.